Office Cleaning · Waterloo
Office Cleaning in Waterloo
An office cleaning contract is a maintenance schedule, not a favour. It should be written down, priced flat, and the same every week whether or not anyone is watching.
Waterloo offices split into a few recognisable shapes, and the scope should not be the same for all of them. A 2,000 square foot law or accounting floor above King Street is reception, boardroom, kitchen, two washrooms and a lot of glass. A 12,000 square foot tech floor off Northfield or in the R&D park is open benching, phone booths, a stocked kitchen that generates real garbage, showers for the people who bike in, and several rooms the crew is not allowed to enter. A 30,000 square foot insurance or services floor is a washroom bank, long corridors, hard floor at every entrance, and a facilities manager who wants a log.
A standard nightly or weekly visit
- Washrooms: all fixtures cleaned and disinfected, mirrors and partitions, floors mopped into corners, consumables restocked, waste out, dispensers checked and faults reported
- Kitchens and break areas: counters, sinks, appliance exteriors, microwave interiors, tables and chairs, cabinet fronts, floor washed, organics and recycling out
- Desks and open areas: clear-surface dusting, monitors and keyboards left alone unless asked, waste and recycling emptied at every station
- Boardrooms and reception: table and chairs, whiteboards if requested, glass doors and partitions, entrance mats and hard floor at the door
- Floors: vacuum all carpet including edges, dust mop and wet mop hard floors, stairwells and elevator lobbies
- Touch points: door handles, push plates, light switches, railings, elevator buttons
Frequency is the real lever on price
Five nights a week costs more per month and less per visit than twice a week, because the building never gets far enough behind to need catching up. Most Waterloo offices under 4,000 square feet do fine on three nights with washrooms every visit. Above that, or with client traffic, nightly is usually the honest answer. We will tell you which one your building needs, including when it is the cheaper one.
Access, after hours
Nearly all of this work happens between 6pm and 6am. Before the first shift we sort keys or fobs, alarm codes and the arm/disarm sequence, the service elevator and loading route, parking after hours, and the named crew members who hold access. If your building requires a certificate of insurance naming the property manager, we get it issued before anyone is given a key.
Periodic work on a schedule, not a surprise invoice
Carpet extraction, hard floor scrub and refinish, high dusting, interior glass, vent and diffuser wiping, and inside-appliance work are quoted as a yearly schedule attached to the contract - typically carpets twice a year, floors annually, high dusting quarterly. You see the plan and the cost in advance instead of getting a call in March asking to approve something.
Who you actually deal with
One named supervisor, reachable by phone, who walks the building with you on a set schedule. Complaints get answered the same night, in the building, not routed through a ticket system.
Frequently asked questions
How late do your crews work?
Standard office routes run from about 6pm to 2am. If your building's lease or the property manager restricts after-hours work, we schedule around it - some Uptown buildings want everyone out by midnight, and that is fine as long as we know before we quote.
Do you supply paper products and soap?
We stock and restock them every visit. You can buy the consumables through us at cost plus handling, or supply your own and we will just keep the dispensers full and tell you when stock is low.
Can we start with a trial period?
Yes. Most new Waterloo accounts run a 60-day period at the quoted rate with a walk-through at the end. Either side can walk away at that point with no penalty.
Serving Waterloo and surrounding areas. Contact us for a no-obligation quote specific to your property.